CRATERFLAME®

Terms and Conditions

Last updated: 2026-05-17

1. Introduction

Welcome to CRATERFLAME®. These Terms and Conditions (“Terms”) govern your use of our website located at https://www.craterflame.com (the “Website”). By accessing or using our Website, you agree to be bound by these Terms.

The Website is owned and operated by:

FERROBEN METALDESIGN SRL
Str. Tineretului nr. 6, 530110 Miercurea Ciuc, județul Harghita, România
CIF: RO42230803 · Registrul Comerțului: J19/59/2020
Email: contact@craterflame.com

If you disagree with any part of these Terms, you may not access the Website.

2. About This Website

FERROBEN METALDESIGN SRL owns the CRATERFLAME® brand and operates this Website. CRATERFLAME® products are sold through authorised regional partners; the Website itself serves as an informational and ordering platform.

3. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by updating the “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the new Terms.

4. Use of the Website

4.1 Permitted Use

You may use this Website for personal, non-commercial purposes to:

  • View information about CRATERFLAME® products
  • Access grilling tips, recipes, and related content
  • Contact us for information or support
  • Navigate our product catalog

4.2 Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose or in violation of any regulations
  • Attempt to gain unauthorized access to any part of the Website or its servers
  • Use automated tools to scrape, crawl, or index content without permission
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Website without express written permission
  • Transmit any harmful, offensive, or disruptive content
  • Impersonate CRATERFLAME® or any person or entity
  • Interfere with the proper working of the Website

4.3 Age Requirement

You must be at least 16 years of age to use this Website. By using the Website, you confirm that you meet this age requirement.

5. Intellectual Property Rights

5.1 Our Content

All content on this Website — including but not limited to text, graphics, logos, images, photographs, videos, and software — is the property of FERROBEN METALDESIGN SRL and is protected by Romanian and international copyright, trademark, and other intellectual property laws.

5.2 Trademarks

CRATERFLAME® and associated logos are registered trademarks of FERROBEN METALDESIGN SRL. You may not use these marks without our prior written consent.

5.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the content on our Website for personal, non-commercial purposes only.

6. User-Generated Content

If you submit any content to us (e.g., contact forms, feedback, testimonials), you grant CRATERFLAME® a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our business. You represent that you have the right to submit such content and that it does not violate any third-party rights.

Our Website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such websites. We have no control over the content of those sites and accept no responsibility for them.

8. Disclaimer of Warranties

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that: the Website will be uninterrupted or error-free; defects will be corrected; the Website or its servers are free of viruses or harmful components; the results of using the Website will be accurate or reliable.

Product specifications, availability, and prices are subject to change without notice. We make reasonable efforts to ensure product information is accurate, but we do not guarantee the accuracy of descriptions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRATERFLAME® SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE.

Our total liability for any claims arising from your use of the Website shall not exceed the amount you paid us in the twelve (12) months before the claim arose (which for a free website is zero).

10. Indemnification

You agree to defend, indemnify, and hold harmless CRATERFLAME® from any claims, damages, costs, and expenses (including attorney’s fees) arising from: your use of the Website, your violation of these Terms, your violation of any third-party rights, or any content you submit.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Romania, without regard to conflict of law principles. This is consistent with our operations in the EU and compliance with GDPR requirements.

13. Dispute Resolution

Before resorting to formal legal proceedings, we encourage you to contact us directly to resolve any disputes. For EU consumers, you may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

Any formal disputes shall be submitted to the competent courts in Romania, unless applicable consumer protection law in your country requires otherwise.

14. Termination

We reserve the right to terminate or restrict your access to the Website at any time, without notice, for any reason, including violation of these Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce such provision in the future.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CRATERFLAME® regarding your use of the Website and supersede all prior agreements.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

FERROBEN METALDESIGN SRL
Str. Tineretului nr. 6, 530110 Miercurea Ciuc, județul Harghita, România
CIF: RO42230803 · Registrul Comerțului: J19/59/2020

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.